Front Desk Agent (full-time) - Arizona Biltmore

The Shores Restaurant

Phoenix, Arizona, US
Base: $21.00; bonus/equity: not specified; benefit...
Guest check-in and check-out
Handle guest inquiries
Maintain front desk cleanliness
Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing

Job Summary

  • Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
  • As a Front Desk Agent, you will be responsible for acting as the representative of the Arizona Biltmore to all guests, ensuring that the highest standards of service are upheld and guest expectations are met throughout the check-in and check-out process.
  • Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Matching Summary

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Salary

Base: $21.00; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays, Go Hilton travel benefits

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest inquiries
  • Maintain Front Desk cleanliness
  • Emergency response knowledge
  • Full-time availability

Nice-to-have

  • Supportive and inclusive environment
  • Career growth and development
  • Exceptional guest experiences
  • Luxury hotel environment

Key Requirements

  • Prior customer service experience
  • High School graduate or equivalent
  • Handling cash preferred
  • Luxury hotel experience preferred
  • Front Desk experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter