Customer Strategy & Segmentation Manager, Customer Strategy & Lifetime Value (quản Lý Chiến Lược & Phân Khúc Khách Hàng)

Prudential Assurance UK

Customer strategy development
Segmentation framework design
Clv optimization initiatives
The role is responsible for developing and optimizing customer strategies that align with business priorities and enhance customer experience goals

Job Summary

  • The role is responsible for developing and optimizing customer strategies that align with business priorities and enhance customer experience goals.
  • Candidates will build and maintain segmentation frameworks while partnering with analytics teams to validate performance and refresh definitions.
  • Prudential offers a culture where diversity is celebrated and employees are supported to connect, grow, and succeed in their career ambitions.

Matching Summary

The role is responsible for developing and optimizing customer strategies that align with business priorities and enhance customer experience goals.

Skills & Requirements

Must-have

  • Customer strategy development
  • Segmentation framework design
  • CLV optimization initiatives
  • CRM system integration
  • Data visualization tools

Nice-to-have

  • Financial services industry experience
  • Cross-functional collaboration skills
  • Strong communication abilities
  • Diversity and inclusion mindset

Key Requirements

  • Bachelor's degree in Business or related field
  • 5-8 years of experience in customer strategy or analytics
  • Experience in financial services or insurance preferred

Work Rights

Not specified

Tailored Resume

Cover Letter