Technical Support Specialist

Airi Quideer

Italy
Laurea or technical high school diploma in mechanical/chemical/industrial fields
Availability to work rotating shifts including night hours
Experience with sap system for service order management
The Technical Support Specialist serves as the strategic contact between client needs and field operations to ensure maximum plant availability

Job Summary

  • The Technical Support Specialist serves as the strategic contact between client needs and field operations to ensure maximum plant availability.
  • Responsibilities include coordinating on-site technical interventions, managing spare parts, and ensuring accurate documentation flow using SAP.
  • The role requires identifying continuous improvement measures to reduce plant anomalies while respecting contractual constraints.

Matching Summary

The Technical Support Specialist serves as the strategic contact between client needs and field operations to ensure maximum plant availability.

Skills & Requirements

Must-have

  • Laurea or technical high school diploma in Mechanical/Chemical/Industrial fields
  • Availability to work rotating shifts including night hours
  • Experience with SAP system for service order management

Nice-to-have

  • Knowledge of remote monitoring systems and Google platforms
  • Previous experience in technical maintenance or telemonitoring services
  • Strong customer orientation and team collaboration skills

Key Requirements

  • Degree or technical high school diploma in Mechanical, Chemical, or Industrial areas
  • Willingness to work rotating shifts (6:45-15:45, 14:45-23:15, 23:00-7:00)
  • Prior experience in technical maintenance or telemonitoring services preferred

Work Rights

Not specified

Tailored Resume

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