Patient Outreach Coordinator - Ct Pharmacy License

Shieldshealthsolutions

Remote
Fully remote
Outbound phone calls to patients
Educate patients on pharmacy services
Access and review patient emr
Shields Health Solutions is seeking a Patient Outreach Coordinator to enhance their specialty pharmacy patient population through proactive outreach and education. The ideal candidate will possess strong communication skills, a customer service-oriented mindset, and the ability to work independently in a remote setting

Job Summary

  • Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.
  • Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
  • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).

Matching Summary

Match Score: 85

Shields Health Solutions is seeking a Patient Outreach Coordinator to enhance their specialty pharmacy patient population through proactive outreach and education. The ideal candidate will possess strong communication skills, a customer service-oriented mindset, and the ability to work independently in a remote setting.

Skills & Requirements

Must-have

  • Outbound phone calls to patients
  • Educate patients on pharmacy services
  • Access and review patient EMR
  • Identify medication storage needs
  • Strong verbal communication skills
  • Proactively engage patients telephonically
  • Build rapport with patients over phone
  • Self-motivation and independent work
  • Proficient in Microsoft Office Suite

Nice-to-have

  • Empathize with patient situations
  • Focus on patient advocacy
  • Results-oriented with positive outlook
  • Commitment to high quality service

Key Requirements

  • CT Pharmacy License required
  • 0-1 years' experience as Pharmacy Technician
  • High school diploma or GED required
  • Commitment to obtaining licensure if needed

Work Rights

Not specified

Tailored Resume

Cover Letter