Reservation Supervisor

Hotel Chadstone Melbourne MGallery

Lagoi, Indonesia
On-site
Supervise reservations staff
Monitor day-to-day operations
Ensure department standards
The Hotel Chadstone Melbourne MGallery is seeking a Reservation Supervisor for their new Mövenpick Resort & Spa in Bintan, Indonesia. The role involves overseeing reservation staff, ensuring guest information accuracy, and maximizing productivity within the department

Job Summary

  • Provide supervision to Reservations Staff and ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals.
  • Monitor day-to-day operations to ensure call volumes are managed efficiently, administrative duties are completed, and productivity is maximized.
  • Coordinate and communicate with all other departments to ensure a smooth operation and respond to inquiries about hotel products and services.

Matching Summary

Match Score: 85

The Hotel Chadstone Melbourne MGallery is seeking a Reservation Supervisor for their new Mövenpick Resort & Spa in Bintan, Indonesia. The role involves overseeing reservation staff, ensuring guest information accuracy, and maximizing productivity within the department.

Skills & Requirements

Must-have

  • Supervise Reservations Staff
  • Monitor day-to-day operations
  • Ensure department standards
  • Respond to guest inquiries
  • Maintain knowledge of hotel services

Nice-to-have

  • Swiss-inspired hospitality
  • Culinary legacy
  • Beach getaway destination
  • Wellness and recreation village

Key Requirements

  • 2-3 years of experience
  • Proficiency with reservation systems
  • Proficiency with hotel PMS software
  • High school diploma or equivalent
  • Fluency in English

Work Rights

Not specified

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