Implementation Analyst - Client On-boarding/pilot - On-site (charlotte, Nc)

GLOBAL PAYMENT HOLDING COMPANY

Charlotte, North Carolina, United States
Fully remote
Client functionality selection
Technical system setup
Data map and transfer support
Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation

Job Summary

  • Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation.
  • Works directly with client to manage initial access, supports map and transfer data, creates required process documents, and trains or coordinates training for client users.
  • Acts as the primary point of contact for a single client on a single module or function and environment during the conversion/deconversion/start-up process.

Matching Summary

Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation.

Skills & Requirements

Must-have

  • Client functionality selection
  • Technical system setup
  • Data map and transfer support
  • Troubleshoot system functionality
  • Analyze and define data
  • First Occurrence testing support

Nice-to-have

  • Develop product and process improvements
  • Build productive relationships
  • Strong problem solving skills
  • Prioritize and multitask effectively
  • Facilitation and negotiation skills

Key Requirements

  • Bachelor's Degree or Relevant Experience
  • 2+ Years Related Experience
  • Experience in business, information systems, or finance
  • TSYS systems or industry related experience strongly preferred
  • Experience in system integration, implementations, and conversions preferred
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter