Contact Centre Representative - Canadian Banking, Credit Cards
TD Bank
Ottawa, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Understanding customer needs
Resolving customer inquiries
Delivering outstanding customer service
Helping is at the heart of everything we do at our contact centres, delivering value to over 27 million TD customers
Job Summary
Helping is at the heart of everything we do at our contact centres, delivering value to over 27 million TD customers.
You'll make a meaningful difference to our business, our customers, and our communities by offering trusted support and legendary customer service.
TD is committed to providing fair and equitable compensation, growth opportunities, skill development, and a competitive benefits plan to help colleagues thrive.
Matching Summary
Helping is at the heart of everything we do at our contact centres, delivering value to over 27 million TD customers.
Salary
Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
understanding customer needs
resolving customer inquiries
delivering outstanding customer service
navigating computer systems
working independently and as part of a team
Nice-to-have
passion for helping customers
resiliency and positive attitude
consultative advice
digital literacy across devices
Key Requirements
High School Diploma or equivalent
Unilingual (English) or Bilingual (French & English)