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NOVI Health is seeking a CRM, Lifecycle & Client Communications Executive to enhance customer engagement through personalized communications across various platforms. The role involves managing client messaging, campaign execution, and database management, ideally suited for someone with 1-3 years of experience in CRM or client communications.
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Job Summary
This role involves owning customer communications across the full lifecycle from lead nurturing to retention within a science-led healthcare company.
You will manage end-to-end CRM campaigns using tools like ActiveCampaign to drive engagement and conversion through personalized messaging.
The position requires maintaining high-quality customer data while ensuring compliance with PDPA and GDPR regulations.
Matching Summary
Match Score: 75
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NOVI Health is seeking a CRM, Lifecycle & Client Communications Executive to enhance customer engagement through personalized communications across various platforms. The role involves managing client messaging, campaign execution, and database management, ideally suited for someone with 1-3 years of experience in CRM or client communications.
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Skills & Requirements
Must-have
1-3 years CRM experience
ActiveCampaign or similar platform
WhatsApp and email messaging
Audience segmentation strategies
Data hygiene management
Nice-to-have
Interest in preventive health
Front inbox tool familiarity
HubSpot or Braze experience
Collaborative team player
Detail-oriented communicator
Key Requirements
1-3 years experience in CRM or client-facing roles
Comfortable communicating directly via WhatsApp and email
Data-literate with ability to read campaign reports