The Cdd - Technicien Sav F/h is responsible for providing technical support on product ranges, offering expertise to resellers, and supporting internal teams to enhance the company's brand image and customer service
Job Summary
The Cdd - Technicien Sav F/h is responsible for providing technical support on product ranges, offering expertise to resellers, and supporting internal teams to enhance the company's brand image and customer service.
Key missions include responding to technical calls and emails regarding Robot products, advising Technico-Commercials, and supporting the sales team in resolving product issues.
The role also involves managing complex warranty claims, maintaining the workshop, and potentially participating in training sessions or site visits.
Matching Summary
The Cdd - Technicien Sav F/h is responsible for providing technical support on product ranges, offering expertise to resellers, and supporting internal teams to enhance the company's brand image and customer service.
Skills & Requirements
Must-have
technical support on product ranges
expertise to resellers
technical reference for Husqvarna France
after-sales service
technical expert for products
support for field and head office teams
manage inbound technical calls Robot
Nice-to-have
positive evolution of brand image
partner skill development
customer experience
highest quality standards
solution-oriented mindset
strict adherence to safety rules
Key Requirements
5 years of professional experience in a similar role