Patient Financial Services Representative Ent

Banner Medical Group

Mesa, Arizona, US
Verify insurance eligibility and benefits
Collect patient liability payments
Schedule office visits and procedures
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage

Job Summary

  • This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.
  • The role requires calculating and collecting patient liability while explaining financial policies and available payment resources to families.
  • Employees must demonstrate proactive communication skills to optimize patient flow and interact effectively with care teams and third-party payors.

Matching Summary

This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.

Skills & Requirements

Must-have

  • Verify insurance eligibility and benefits
  • Collect patient liability payments
  • Schedule office visits and procedures
  • Perform daily cash drawer reconciliation
  • Accurate data entry and documentation

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work in fast-paced environment
  • Experience with medical practice management systems
  • Previous cash collections experience preferred

Key Requirements

  • High school diploma or GED required
  • One or more years of patient financial services experience
  • Arizona Fingerprint Clearance Card required for behavioral health settings
  • Strong knowledge of office software and databases

Work Rights

Not specified

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