Care Manager – Patient Support Call Center -remote
IQVIA
Multiple Locations
Base: $22.00 - $23.00 ph; bonus/equity: not specif...
Fully remote
Contact insurance companies
Benefit investigation
Copay assistance programs
Care Managers contact insurance companies to obtain eligibility information, perform benefit investigations, assist with copay assistance, and check prior authorization or appeal status
Job Summary
Care Managers contact insurance companies to obtain eligibility information, perform benefit investigations, assist with copay assistance, and check prior authorization or appeal status.
Responsibilities may include directly contacting patients and/or providers to evaluate eligibility for assistance programs and varied adherence support.
This is a remote position requiring a private workspace with internet plug-in accessibility, adhering to strict HIPAA guidelines.
Matching Summary
Care Managers contact insurance companies to obtain eligibility information, perform benefit investigations, assist with copay assistance, and check prior authorization or appeal status.
Salary
Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Contact insurance companies
Benefit investigation
Copay assistance programs
Prior authorization support
HIPAA guidelines adherence
Remote work environment
Internet plug-in accessibility
Nice-to-have
Patient education
Provider education
Virtual team collaboration
High attention to detail
Exceptional communication skills
Key Requirements
High School Diploma or equivalent
Minimum one year medical billing/reimbursement/insurance verification experience