Junior Helpdesk Support Technician

Techtronic Industries (TTI)

Maidenhead, United Kingdom
Fully remote
Advanced working knowledge of microsoft operating systems
Excellent it skills and computer literacy
Experience supporting microsoft windows-based pc hardware
The Junior Helpdesk Support Technician provides second line support for IT incidents and service requests

Job Summary

  • The Junior Helpdesk Support Technician provides second line support for IT incidents and service requests.
  • The role involves resolving support requests and ensuring customer satisfaction.
  • TTI values collaboration, innovation, and a high-performance culture.

Matching Summary

The Junior Helpdesk Support Technician provides second line support for IT incidents and service requests.

Skills & Requirements

Must-have

  • Advanced working knowledge of Microsoft Operating Systems
  • Excellent IT skills and computer literacy
  • Experience supporting Microsoft Windows-based PC hardware

Nice-to-have

  • Ability to multitask in a fast-paced environment
  • Excellent organizational and time-management skills
  • Good command of the English language

Key Requirements

  • IT related higher education qualification
  • Previous experience in an IT support role
  • Driving Licence cat. B

Work Rights

Not specified

Tailored Resume

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