Team Lead, Market Operations

Carvana

Jacksonville, FL, US
Full-time salary position; not specified; medical,...
On-site
Team leadership and development
Customer experience management
Operational efficiency
The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, consumer branding, and team engagement

Job Summary

  • The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, consumer branding, and team engagement.
  • Key responsibilities include interviewing, onboarding, training, and developing Customer Advocates, while also driving production and managing customer-facing issues.
  • The role requires a proven history of developing and coaching employees, strategic planning, process improvement, and excellent interpersonal and leadership skills.

Matching Summary

The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, consumer branding, and team engagement.

Salary

Full-Time Salary Position; Not specified; Medical, Dental, and Vision benefits

Skills & Requirements

Must-have

  • Team leadership and development
  • Customer experience management
  • Operational efficiency
  • Market launch and success
  • Problem-solving and solution creation

Nice-to-have

  • Big picture thinking
  • Personality and unique perspectives
  • Fast-paced environment adaptability
  • Continuous positive force

Key Requirements

  • 5+ years customer facing team experience
  • 3+ years management experience
  • Proven employee development history
  • Strategic planning experience
  • Ability to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter