Guest Experience Associate

9CO CITIES PTE. LTD.

Singapore, Singapore
Minimum 1 year hospitality experience
Proficiency in english communication
Willingness to work shifts mon-sun
You will manage the guest experience from pre-arrival to post-departure while handling reservations and lounge operations

Job Summary

  • You will manage the guest experience from pre-arrival to post-departure while handling reservations and lounge operations.
  • The role requires operating the Property Management System to maximize room occupancy and coordinate with back-of-house teams.
  • Candidates must demonstrate passion for service by creating memorable experiences and exceeding guest expectations.

Matching Summary

Match Score: 85

You will manage the guest experience from pre-arrival to post-departure while handling reservations and lounge operations.

Skills & Requirements

Must-have

  • Minimum 1 year hospitality experience
  • Proficiency in English communication
  • Willingness to work shifts Mon-Sun

Nice-to-have

  • Resourcefulness and proactivity
  • Teamwork skills for daily operations
  • Curiosity to learn new skills

Key Requirements

  • Minimum 1 year relevant experience
  • English proficiency required
  • Shift work availability (Mon-Sun)

Work Rights

Not specified

Tailored Resume

Cover Letter