Manager, Customer Engagement

Adobe

Base: $175,300 - $336,750 annually depending on lo...
7+ years professional services management experience
Saas or enterprise software background
Executive stakeholder management skills
The Senior Manager is accountable for the successful execution of all Adobe Professional Services engagements across a portfolio of customers in the Americas

Job Summary

  • The Senior Manager is accountable for the successful execution of all Adobe Professional Services engagements across a portfolio of customers in the Americas.
  • This role requires acting as the primary executive contact for customers while ensuring delivery excellence and operational rigor.
  • Adobe empowers everyone to create through innovative platforms, fostering a culture where great ideas can come from anywhere.

Matching Summary

The Senior Manager is accountable for the successful execution of all Adobe Professional Services engagements across a portfolio of customers in the Americas.

Salary

Base: $175,300 - $336,750 annually depending on location; Specific ranges: CA/NY $232,500-$336,750, IL $204,100-$295,475; Incentives: Annual Incentive Plan (AIP) and potential equity awards

Skills & Requirements

Must-have

  • 7+ years professional services management experience
  • SaaS or enterprise software background
  • Executive stakeholder management skills
  • Revenue management and margin execution
  • Cross-functional team leadership

Nice-to-have

  • MBA preferred
  • Digital marketing experience
  • Strategic consulting best practices
  • Change agent mindset
  • AI innovation enthusiasm

Key Requirements

  • Bachelor's degree required, MBA preferred
  • 7+ years hands-on management experience in professional services
  • Ability to travel up to 50% as needed

Work Rights

Not specified

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