Customer Service Representative With Spanish

3M

Wrocław, Poland
Not specified; not specified; competitive pyy + be...
Hybrid – minimum 2 days per week in the office
2-3 years customer service experience
Sap erp system proficiency
Salesforce crm proficiency
3M is seeking a Customer Service Representative fluent in Spanish to join their team in Wrocław, Poland. The role focuses on managing customer relationships, order management, and collaborating with various internal teams to enhance service quality

Job Summary

  • You will serve as the single point of contact for premium accounts, managing relationships and anticipating service needs.
  • The role involves proactively handling order transactions, reviewing purchase orders for compliance, and updating customer portals via Salesforce.
  • 3M offers competitive benefits including private medical care, life insurance, a retirement scheme, and opportunities for global work.

Matching Summary

Match Score: 85

3M is seeking a Customer Service Representative fluent in Spanish to join their team in Wrocław, Poland. The role focuses on managing customer relationships, order management, and collaborating with various internal teams to enhance service quality.

Salary

Not specified; Not specified; Competitive pay and benefits benchmarked with comparable companies

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • SAP ERP system proficiency
  • Salesforce CRM proficiency
  • English and Spanish C1 level
  • Order management and logistics

Nice-to-have

  • Portuguese, Italian or French knowledge
  • Highly self-motivated attitude
  • Strong interpersonal relationship skills
  • Proactive problem-solving approach
  • Flexibility to adapt to priorities

Key Requirements

  • Minimum 2-3 years professional experience in Customer Service
  • Equivalent experience in Order Management, Supply Chain, or Accounting
  • C1 level proficiency in both English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter