Job Summary

• The role involves working with the Loss Mitigation team to optimize attendance, schedules, and monitor dialer campaigns daily.
• Employees are empowered to drive real-time adherence to achieve maximum FTE efficiencies and create schedules for all staff including trainings and meetings.
• Newrez offers a comprehensive benefits package including medical, dental, vision, 401(k) match, and paid volunteer time off.

Matching Summary

Salary

Not specified; Not specified; Medical, dental, vision, 401(k) match, PTO, Volunteer Time Off

Skills & Requirements

Key Requirements

• High School Diploma required
• College degree preferred
• Smartphone meeting security standards required
• 3+ years contact center experience
• 1+ years WFM Analyst experience

Work Rights