Associate Director, Crm Optimization

Johnson & Johnson

Titusville, New Jersey, United States of America
Base: $122,000.00 - $212,750.00; bonus/equity: not...
Hybrid (3 days in-office, 2 days remote)
8 years workforce experience
5 years pharmaceutical industry experience
Deep knowledge of crm systems
Johnson & Johnson is seeking an Associate Director of CRM Optimization to lead the development and implementation of their CRM platform, primarily supporting the Caplyta business. The ideal candidate will have extensive pharmaceutical experience, knowledge of CRM systems, and strong communication skills to enhance field sales capabilities

Job Summary

  • This role serves as the business product owner for the current and next generation CRM platform across US field sales teams supporting the Caplyta brand.
  • The position requires leading the design, delivery, and roadmap for field commercial capabilities within iCONNECT and related systems in partnership with Johnson & Johnson Technology.
  • Employees are eligible for a comprehensive benefits package including a pension, 401(k), vacation time, parental leave, and up to 13 floating holidays per year.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking an Associate Director of CRM Optimization to lead the development and implementation of their CRM platform, primarily supporting the Caplyta business. The ideal candidate will have extensive pharmaceutical experience, knowledge of CRM systems, and strong communication skills to enhance field sales capabilities.

Salary

Base: $122,000.00 - $212,750.00; Bonus/Equity: Not specified; Benefits: Pension, 401(k), Vacation, Sick time, Holiday pay, Parental Leave

Skills & Requirements

Must-have

  • 8 years workforce experience
  • 5 years pharmaceutical industry experience
  • Deep knowledge of CRM systems
  • Managing data and reporting requirements
  • Gathering requirements from user communities

Nice-to-have

  • MS or MBA degree preferred
  • Experience with ZS and Salesforce vendors
  • Ability to influence in matrixed organization
  • Partnership with regional peers globally
  • Strategic thinking for field commercial initiatives

Key Requirements

  • BS Degree required; MS or MBA Preferred
  • At least 8 years of workforce experience
  • 5 years of pharmaceutical industry experience required
  • Expertise in designing training and change management
  • Demonstrated ability to influence in large organizations

Work Rights

Not specified

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