Customer Relationship Management (crm) Executive

Barclays

Edinburgh, Scotland, United Kingdom
Marketing qualification or experience in customer communications
Experience writing and executing customer communications
Knowledge of regulatory or servicing communications
The role involves defining customer objectives and developing a comprehensive CRM strategy to drive revenue growth through engagement

Job Summary

  • The role involves defining customer objectives and developing a comprehensive CRM strategy to drive revenue growth through engagement.
  • You will support the delivery of customer communications ensuring they meet regulatory requirements while working across credit cards, loans, and savings.
  • Success requires partnering with internal stakeholders to deliver timely, accurate, and customer-focused communications in a regulated environment.

Matching Summary

The role involves defining customer objectives and developing a comprehensive CRM strategy to drive revenue growth through engagement.

Skills & Requirements

Must-have

  • Marketing qualification or experience in customer communications
  • Experience writing and executing customer communications
  • Knowledge of regulatory or servicing communications

Nice-to-have

  • Experience in CRM or email marketing
  • Regulated industry experience within financial services
  • Strategic thinking and business acumen

Key Requirements

  • Marketing qualification
  • Experience in customer communications
  • Regulated industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter