CommBank’s Financial Crime Operations Strategy and Performance team leads the Group’s approach to managing AML/CTF and Sanctions risks through operational services across the Customer Lifecycle
Job Summary
CommBank’s Financial Crime Operations Strategy and Performance team leads the Group’s approach to managing AML/CTF and Sanctions risks through operational services across the Customer Lifecycle.
The Senior Product Manager will translate product vision into actionable assets, validate AI outputs, and act as content owner to enhance customer experience and operational efficiency.
The role involves managing product change initiatives, leveraging customer insights, and building relationships with stakeholders to continuously improve product offerings.
Matching Summary
CommBank’s Financial Crime Operations Strategy and Performance team leads the Group’s approach to managing AML/CTF and Sanctions risks through operational services across the Customer Lifecycle.
Skills & Requirements
Must-have
knowledge management expertise
customer-centred design thinking
AI-enabled product delivery
content strategy and management
stakeholder engagement skills
financial crime operations knowledge
Nice-to-have
leadership and collaboration
strategic execution capability
attention to detail
continuous improvement mindset
human-centred design principles
Key Requirements
proven experience in knowledge management
experience in product delivery or content creation