Customer Support Representative

Aristocrat Gaming

Auckland, New Zealand
Respond to customer queries promptly
Build and allocate service jobs in salesforce
Monitor and report on service calls
The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service

Job Summary

  • The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
  • We promote a culture of innovation, inclusion, and remarkable quality.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.

Matching Summary

The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.

Skills & Requirements

Must-have

  • Respond to customer queries promptly
  • Build and allocate service jobs in Salesforce
  • Monitor and report on service calls
  • Adhere to WHS regulations
  • Basic to intermediate Microsoft Office experience

Nice-to-have

  • Develop rapport with collaborators
  • Professional personal presentation
  • Embrace Aristocrat values
  • Strong teammate with professionalism

Key Requirements

  • Proven background in customer support and administration
  • Experience working within a team environment
  • Knowledge or experience in gaming machine operations is desirable
  • Candidates must be authorized to work in the job posting location

Work Rights

Must be authorized to work in New Zealand

Tailored Resume

Cover Letter