It Support Specialist - Materials Research Institute

Penn State’s Materials Research Institute (MRI)

University Park, Pennsylvania, USA
Base: $46,400.00 - $67,300.00; bonus/equity: not s...
**
Hardware and software support
Troubleshoot research equipment
Server support and updates
** The Penn State Materials Research Institute is seeking a full-time IT Support Specialist to provide technical support in a fast-paced research environment. The role involves assisting end-users with hardware and software issues, maintaining equipment, and supporting conference room AV for hybrid meetings. **

Job Summary

  • Penn State’s Materials Research Institute (MRI) seeks a full-time IT Support Specialist to provide technical support to faculty, staff, and students in a highly intensive materials research environment.
  • This position will provide customer service and technical support to end-users for hardware and software and printing, solve problems, and perform analytical, technical, and administrative work in support of new and existing computer devices and workstations.
  • Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being, including comprehensive medical, dental, and vision coverage, robust retirement plans, and substantial paid time off.

Matching Summary

Match Score: 75

** The Penn State Materials Research Institute is seeking a full-time IT Support Specialist to provide technical support in a fast-paced research environment. The role involves assisting end-users with hardware and software issues, maintaining equipment, and supporting conference room AV for hybrid meetings. **

Salary

Base: $46,400.00 - $67,300.00; Bonus/Equity: Not specified; Benefits: Competitive benefits package including medical, dental, vision, retirement, PTO, 75% tuition discount

Skills & Requirements

Must-have

  • hardware and software support
  • troubleshoot research equipment
  • server support and updates
  • AV support including Zoom/Teams

Nice-to-have

  • exceptional customer service skills
  • highly motivated individual
  • work in a fast-paced technical environment
  • attention to detail are essential

Key Requirements

  • 2+ years of relevant experience
  • General Equivalency Diploma (GED) or High School (HS)
  • Authorized to work in the U.S.

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter