Au Software Support Consultant

Henry Schein One

Fully remote
Experience in customer service fast paced environment
Proficiency with ms office and zendesk
Ability to troubleshoot company software remotely
Henry Schein One is seeking a Software Support Consultant to provide customer support and training for their software solutions in a fully remote capacity. The ideal candidate will possess strong customer service skills, technical proficiency, and adaptability to ensure high customer satisfaction

Job Summary

  • The role is dedicated to providing accurate and timely solutions to customer requests while ensuring high customer satisfaction.
  • Responsibilities include taking calls and chat support requests, providing remote training on HSO software modules, and performing onsite or remote installations of EXACT, OASiS, Dentally, and ExaminePro.
  • Henry Schein One fosters an inclusive culture that values diversity, flexibility, and equal opportunities for all individuals.

Matching Summary

Match Score: 85

Henry Schein One is seeking a Software Support Consultant to provide customer support and training for their software solutions in a fully remote capacity. The ideal candidate will possess strong customer service skills, technical proficiency, and adaptability to ensure high customer satisfaction.

Skills & Requirements

Must-have

  • Experience in customer service fast paced environment
  • Proficiency with MS Office and Zendesk
  • Ability to troubleshoot company software remotely

Nice-to-have

  • Empathetic and professional communication skills
  • Willingness to adapt to new software updates
  • Proactive approach to identifying root causes

Key Requirements

  • Degree standard or equivalent experience required

Work Rights

Not specified

Tailored Resume

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