Vca Lecanto Animal Hospital- Client Service Representative

Oakdale Veterinary Center

Base: competitive compensation; bonus/equity: not ...
Customer service functions
Scheduling and confirming appointments
Processing payments and explaining fees
At VCA Lecanto Animal Hospital, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously

Job Summary

  • At VCA Lecanto Animal Hospital, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.
  • The Client Service Representative is the pivot around which the hospital operates and is responsible for customer service, scheduling, payment processing, and hospital maintenance.
  • We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more.

Matching Summary

At VCA Lecanto Animal Hospital, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.

Salary

Base: Competitive compensation; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Customer service functions
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and correspondence
  • Hospital maintenance and cleanliness

Nice-to-have

  • Educating clients on animal husbandry
  • Outbound client follow-up calls
  • Compassion for pets and people
  • Exposure to advanced veterinary tools
  • Continuing education opportunities

Key Requirements

  • Experience as Client Service Representative
  • Ability to manage medical records
  • Customer service skills
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter