Customer Service Representative With Spanish

3M

Wrocław, Poland
Not specified; competitive pyy + benefits benchmar...
Hybrid – minimum 2 days per week in office
2-3 years customer service experience
Sap erp system proficiency
Salesforce crm proficiency
3M is seeking a Customer Service Representative fluent in Spanish for their Wrocław, Poland office. The role involves managing customer relationships, order management, and collaboration with internal teams to enhance service quality

Job Summary

  • You will serve as the single point of contact for premium accounts, proactively managing relationships and resolving complex issues.
  • The role involves handling order transactions, reviewing purchase orders for compliance, and driving process improvements to ensure OTIF delivery.
  • 3M offers a comprehensive benefits package including private medical care, life insurance, retirement schemes, and opportunities for global work.

Matching Summary

Match Score: 85

3M is seeking a Customer Service Representative fluent in Spanish for their Wrocław, Poland office. The role involves managing customer relationships, order management, and collaboration with internal teams to enhance service quality.

Salary

Not specified; Competitive pay and benefits benchmarked with comparable companies

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • SAP ERP system proficiency
  • Salesforce CRM proficiency
  • English and Spanish C1 level fluency

Nice-to-have

  • Portuguese, Italian, or French language skills
  • Order management background
  • Supply chain experience
  • Accounting background
  • Highly self-motivated attitude
  • Strong analytical problem-solving skills

Key Requirements

  • Minimum 2-3 years professional experience in Customer Service
  • Equivalent experience in Order Management, Supply Chain, or Accounting
  • C1 level proficiency in both English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter