Base: 40,000.00; bonus/equity: not specified; bene...
Responding to routine inquiries
Providing required materials and information
Advising customers on policies and procedures
Positions in this job family are assigned responsibilities related to providing services and assistance to taxpayers, customers, or clients and resolving questions and problems concerning state laws or agency policies and procedures
Job Summary
Positions in this job family are assigned responsibilities related to providing services and assistance to taxpayers, customers, or clients and resolving questions and problems concerning state laws or agency policies and procedures.
Employees are assigned responsibilities for performing entry level work in a training status to build their skills in providing services and assistance to clients and customers.
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Matching Summary
Positions in this job family are assigned responsibilities related to providing services and assistance to taxpayers, customers, or clients and resolving questions and problems concerning state laws or agency policies and procedures.
Salary
Base: 40,000.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Responding to routine inquiries
Providing required materials and information
Advising customers on policies and procedures
Maintaining records and files
Nice-to-have
Effective working relationships
Communicate effectively orally and in writing
Business arithmetic skills
Key Requirements
One year of experience in clerical office work
Customer service representative experience
Thirty semester hours of college
Six semester hours in business or public administration