Job Summary

• Serve as the 'voice of the customer' for Hotel Effectiveness at Actabl, focusing on driving product value through deep needs analysis, leading technical discussions, building optimization plans, and delivering specialized training.
• Develop persuasive narratives and ROI models to demonstrate how Hotel Effectiveness addresses specific business needs and delivers tangible financial value, while also facilitating deep-dive technical conversations with customers.
• Coordinate go-to-market planning for new features, facilitate internal training on new product releases, and partner on customer-facing materials to show demonstrable product ROI.

Matching Summary

Salary

Base: $110-120K; Bonus/Equity: 8% annual bonus target; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's degree in Business Administration, Hospitality, or related field
• 3 years minimum experience in Customer Success, Account Management, Consulting, or Hotel Operations
• Proven experience in strategic planning, solution development, or consulting
• Demonstrated expertise in labor planning and standards
• Proficiency in G-Suite

Work Rights