Eligibility Officer

475

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyse information for decision making
The role involves investigating, strategising, managing and gathering information to support sound decision making regarding claim outcomes

Job Summary

  • The role involves investigating, strategising, managing and gathering information to support sound decision making regarding claim outcomes.
  • Employees will manage inbound and outbound calls while directing customer queries and assisting with the claim process.
  • The company offers a diverse team culture, flexibility to work from home up to 2 days a week, and comprehensive employee benefits.

Matching Summary

The role involves investigating, strategising, managing and gathering information to support sound decision making regarding claim outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent written and verbal communication skills
  • Ability to analyse information for decision making
  • High attention to detail and organisational skills
  • Problem solving and informed decision making

Nice-to-have

  • Tertiary studies in business, law or allied health
  • Previous experience in worker's compensation or insurance
  • Experience within a legal environment
  • Flexible work from home capability

Key Requirements

  • Tertiary studies in business, law or allied health (advantageous)
  • Previous experience in similar role within worker's compensation or insurance (advantageous)
  • Knowledge of Return to Work Act

Work Rights

Not specified

Tailored Resume

Cover Letter