Customer Service Representative

Culligan

Boise, ID, United States
Base: $18—$19 usd; bonus/equity: commission + quar...
On-site
Interact with people
Solve problems
Active listening
Assist customers with various requests via phone, email, and in person, and communicate with other employees, departments, and dealerships to support company-wide goals to exceed customer expectations

Job Summary

  • Assist customers with various requests via phone, email, and in person, and communicate with other employees, departments, and dealerships to support company-wide goals to exceed customer expectations.
  • The role involves discussing products and services, water quality issues, payments, invoices, collections, and scheduling deliveries and service appointments.
  • Culligan offers career advancement through training and development, competitive base pay plus commission and incentives, and comprehensive benefits including zero deductible medical plans, dental, vision, 401K with match, tuition reimbursement, and paid time off.

Matching Summary

Assist customers with various requests via phone, email, and in person, and communicate with other employees, departments, and dealerships to support company-wide goals to exceed customer expectations.

Salary

Base: $18—$19 USD; Bonus/Equity: commission and quarterly/annual employee incentives; Benefits: Zero deductible medical plans, Dental and vision, Wellness Program with incentives, 401K with employer match, Tuition reimbursement and scholarship opportunities, Paid time off and paid holidays

Skills & Requirements

Must-have

  • Interact with people
  • Solve problems
  • Active listening
  • Communicate via phone, email, in person
  • Proficiency in Microsoft Office
  • Data entry and documentation

Nice-to-have

  • Energetic and positive attitude
  • Tech savvy
  • Team player
  • Friendly personality
  • Desire to become water expert

Key Requirements

  • High school diploma or equivalent required
  • Subject to pre-employment background check
  • Subject to drug screening upon offer

Work Rights

Not specified

Tailored Resume

Cover Letter