Staff Ai Agent Engineer – Moveworks | Customer Deployment

ServiceNow

Albany, United States
Base: $123,900 - $216,800; bonus/equity: variable ...
Remote
8+ years customer-facing technical experience
Rest api and ipaas integration expertise
Llm-based systems and prompt engineering
This role serves as the primary technical owner for 5-8 enterprise customer engagements, driving adoption from solution design through launch

Job Summary

  • This role serves as the primary technical owner for 5-8 enterprise customer engagements, driving adoption from solution design through launch.
  • The position requires deep expertise in designing secure integrations between the Moveworks Platform and major enterprise systems like ServiceNow, Workday, and Okta.
  • Candidates will act as a trusted advisor to help customers develop their Agentic AI roadmap while collaborating directly with internal engineering teams.

Matching Summary

This role serves as the primary technical owner for 5-8 enterprise customer engagements, driving adoption from solution design through launch.

Salary

Base: $123,900 - $216,800; Bonus/Equity: Variable incentive compensation and equity available; Benefits: Health plans, 401(k) match, ESPP, flexible time away

Skills & Requirements

Must-have

  • 8+ years customer-facing technical experience
  • REST API and iPaaS integration expertise
  • LLM-based systems and prompt engineering
  • Enterprise customer relationship management
  • Travel up to 25% required

Nice-to-have

  • Familiarity with ServiceNow or Jira platforms
  • Experience with Linux and Windows environments
  • Knowledge of agentic AI design patterns
  • Strong product judgment and user experience focus
  • Ability to generalize solutions into reusable templates

Key Requirements

  • 8+ years in Solutions Engineer or similar role
  • Proven track record with mid-to-large enterprise customers
  • Experience building full-stack workflows and automations
  • Ability to travel up to 25% of the time

Work Rights

Not specified

Tailored Resume

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