Patient Service Representative

Brigham and Women's Faulkner Hospital

Wellesley, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Excellent customer service skills
Verify patient insurance
Schedule patient appointments
Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements

Job Summary

  • Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements.
  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The organization offers comprehensive benefits, career advancement opportunities, and recognition programs designed to celebrate contributions and support professional growth.

Matching Summary

Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Verify patient insurance
  • Schedule patient appointments
  • Handle confidential information
  • Proficiency in office software

Nice-to-have

  • Knowledge of medical terminology
  • Familiarity with EHR systems
  • Positive and welcoming demeanor

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years of patient registration experience preferred
  • Experience in customer service or healthcare administrative role

Work Rights

Not specified

Tailored Resume

Cover Letter