Customer Service Representative - Claremont (30.15 Hour/week)

Markham Bank

Claremont, Unknown
Meaningful customer conversations
Transactional needs assessment
Financial health checks
You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re looking for people who have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • transactional needs assessment
  • financial health checks
  • adhere to bank processes
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • genuine passion for customer
  • participate in community events

Key Requirements

  • 30.15 hours per week roster
  • Available for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter