Senior Manager, Success Architecture-agentforce

Salesforce UK

Not specified (assumed to be flexible based on company culture).
8+ years in customer-facing roles
5+ years in management
Experience managing teams of 15+
Salesforce UK is seeking a Senior Manager for Success Architecture within the Agentforce team, responsible for customer satisfaction and leading a team of Success Architects. The ideal candidate will have extensive experience in customer success and management, with a focus on driving customer adoption and value realization through AI technology

Job Summary

  • The successful candidate will be independent, self-motivated, proactive, and results-oriented.
  • You will lead a team of professionals through a high-growth period that requires adaptability.
  • This is an exciting leadership position at the forefront of Salesforce’s focus on driving Agentforce success.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Senior Manager for Success Architecture within the Agentforce team, responsible for customer satisfaction and leading a team of Success Architects. The ideal candidate will have extensive experience in customer success and management, with a focus on driving customer adoption and value realization through AI technology.

Skills & Requirements

Must-have

  • 8+ years in customer-facing roles
  • 5+ years in management
  • Experience managing teams of 15+

Nice-to-have

  • Passion for technology and innovation
  • Ability to influence across global teams
  • Strong analytical skills

Key Requirements

  • Deep understanding of customer service best practices
  • Experience in Cloud/SaaS software environment
  • Proven track record of driving operational excellence

Work Rights

Not specified

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