Entry Level Support Engineer

NEW ERA TECHNOLOGY

Mt. Wellington, Auckland, New Zealand
Not specified; not specified; competitive benefits...
On-site
Nz citizen or permanent residency required
Full or restricted nz driver's license
Face-to-face customer interaction
New Era Technology is seeking an Entry Level Support Engineer to join their team in Mt. Wellington, Auckland. The ideal candidate will provide IT support within the education sector, focusing on customer service and technical troubleshooting while working in a team-oriented environment

Job Summary

  • The role involves being the first point of contact for IT-related issues within the education sector.
  • Employees will collaborate with cross-functional teams to resolve complex technical problems while prioritizing customer service.
  • The company offers a Certification Bonus Program allowing employees to earn while learning industry certifications.

Matching Summary

Match Score: 85

New Era Technology is seeking an Entry Level Support Engineer to join their team in Mt. Wellington, Auckland. The ideal candidate will provide IT support within the education sector, focusing on customer service and technical troubleshooting while working in a team-oriented environment.

Salary

Not specified; Not specified; Competitive benefits including certification bonus program

Skills & Requirements

Must-have

  • NZ Citizen or Permanent Residency required
  • Full or Restricted NZ Driver's License
  • Face-to-face customer interaction
  • Ticket board management
  • Local travel across Auckland

Nice-to-have

  • Experience with Windows 11 and Server 2022
  • Knowledge of Azure Active Directory
  • Familiarity with FortiGate firewalls
  • Switching experience with Ruckus or HP
  • Wireless networking knowledge

Key Requirements

  • Must be a New Zealand Citizen or hold permanent residency
  • Must possess a valid New Zealand Driver's License (Full or Restricted)
  • No specific degree mentioned but technical knowledge required

Work Rights

Must have NZ Citizenship or Permanent Residency

Tailored Resume

Cover Letter