Customer Service Senior Executive

Naturactive

D2c order management experience
B2b customer order management
Fluent in english
The role involves managing daily operations for D2C stores across multiple e-commerce platforms

Job Summary

  • The role involves managing daily operations for D2C stores across multiple e-commerce platforms.
  • You will assist in the order to cash process and monitor order delivery.
  • Collaboration with cross-functional teams is essential for optimizing efficiency.

Matching Summary

The role involves managing daily operations for D2C stores across multiple e-commerce platforms.

Skills & Requirements

Must-have

  • D2C Order Management experience
  • B2B Customer order management
  • Fluent in English
  • Experience with ERP systems

Nice-to-have

  • Customer-centric mindset
  • Ability to drive improvements
  • Strong problem-solving capabilities

Key Requirements

  • 3+ years in customer service or sales operation
  • Experience in personal care or cosmetics preferred

Work Rights

Not specified

Tailored Resume

Cover Letter