Assistant Manager, Operations, Balsam St

Mark’s

Balsam St, Canada
Base: $34,800 - $52,200; bonus/equity: performance...
Customer service model standards
Ecommerce order fulfillment
Inventory processing and movement
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer

Job Summary

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • In addition to competitive pay, we offer: Comprehensive benefits and retirement programs, Performance incentives, Other perks to support your well-being, Career growth opportunities and product discounts.

Matching Summary

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

Salary

Base: $34,800 - $52,200; Bonus/Equity: Performance incentives; Benefits: Comprehensive benefits and retirement programs

Skills & Requirements

Must-have

  • Customer service model standards
  • eCommerce order fulfillment
  • Inventory processing and movement
  • Operating procedures and compliance
  • Shipping and receiving operations
  • Cash management and compliance

Nice-to-have

  • Brand ambassador and culture promotion
  • Positive and motivating work environment
  • Team recognition programs

Key Requirements

  • 3-5 years retail experience required
  • Basic computer skills required
  • Proven ability to coach, mentor and develop
  • Proven ability to build and manage a daily, weekly plan
  • Exceptional communication skills
  • Superior training and mentoring skills

Work Rights

Not specified

Tailored Resume

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