The Account Manager oversees daily operations across multiple Experience Management accounts, including Community Management, Event Planning, Hotel/Retail Concierge Services, and Corporate Guest Services
Job Summary
The Account Manager oversees daily operations across multiple Experience Management accounts, including Community Management, Event Planning, Hotel/Retail Concierge Services, and Corporate Guest Services.
This role serves as the primary liaison between JLL, clients, and on-site teams, ensuring contractual compliance, operational excellence, and strategic growth.
JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions and comprehensive Medical, Dental & Vision Care.
Matching Summary
The Account Manager oversees daily operations across multiple Experience Management accounts, including Community Management, Event Planning, Hotel/Retail Concierge Services, and Corporate Guest Services.
Salary
Base: 100,000.00 – 110,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Client relationship management
Service delivery coordination
Financial reporting and analysis
Problem resolution and preventative solutions
Workplace project coordination
Nice-to-have
Industry trends and innovation advisor
Continuous improvement initiatives
Cross-functional team leadership
Key Requirements
Minimum of 5 years experience in luxury hospitality, event planning, high-end retail, fine dining or related field
Minimum of 5 years management experience for hourly and salary level employees
Proven track record of managing complex client relationships
Strong financial acumen with experience managing budgets
Excellent communication and presentation skills
Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint
Work Rights
Must be authorized to work in the United States without sponsorship