Operations Supervisor - Peo

rippling

Bangalore, India
On-site
Customer-facing operational role experience
People management experience
Salesforce service cloud expertise
Rippling provides a unified platform to manage HR, IT, and Finance operations including payroll, benefits, and employee lifecycle automation

Job Summary

  • Rippling provides a unified platform to manage HR, IT, and Finance operations including payroll, benefits, and employee lifecycle automation.
  • This role leads a team dedicated to resolving customer challenges and collaborates closely with Product and Engineering to improve tooling and customer experience.
  • Rippling values diversity and inclusion and encourages in-office work at least three days a week to foster collaboration and company culture.

Matching Summary

Rippling provides a unified platform to manage HR, IT, and Finance operations including payroll, benefits, and employee lifecycle automation.

Skills & Requirements

Must-have

  • Customer-facing operational role experience
  • People management experience
  • Salesforce Service Cloud expertise
  • B2B product operations knowledge
  • Project management skills
  • Client communication strategy ownership
  • Shift flexibility 8am to 6pm PST

Nice-to-have

  • People-first attitude
  • Learning mindset
  • Ability to handle ambiguity
  • Experience in fast-paced startup environment
  • Strong written and verbal communication
  • Data-driven experimentation
  • Onboarding program design

Key Requirements

  • 3-4+ years customer-facing operational experience
  • At least 1 year direct people management
  • Experience in SaaS or startup environment
  • Ability to work shifts between 8am and 6pm PST

Work Rights

Not specified

Tailored Resume

Cover Letter