Customer Banking Specialist - Fremantle (20 Hours/week)

COMMONWEALTH BANK OF AUSTRALIA

Fremantle, Western Australia, Australia
**
Deliver outstanding outcomes for customers
Understand customer needs and bank offerings
Build personal connection with customers
** The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for their Fremantle branch, focusing on providing exceptional customer service and facilitating financial health checks. The role requires a commitment to customer satisfaction and the ability to work collaboratively within a team to meet clients' needs. **

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 75

** The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for their Fremantle branch, focusing on providing exceptional customer service and facilitating financial health checks. The role requires a commitment to customer satisfaction and the ability to work collaboratively within a team to meet clients' needs. **

Skills & Requirements

Must-have

  • deliver outstanding outcomes for customers
  • understand customer needs and bank offerings
  • build personal connection with customers
  • respond to transactional needs
  • complete financial health checks
  • adhere to bank processes and procedures

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the centre
  • work independently and refer specialists
  • see the big picture for customers
  • holistic solutions for customers

Key Requirements

  • Must be available Monday – Friday 10am – 2pm
  • Ability to ask the right questions and find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter