Signature Customer Success Account Manager - Janesville, Wi

HCM Portal (UPS)

Janesville, WI, US
Customer satisfaction focus
Data-driven mindset
Strong organizational skills
The Signature Customer Success Account Manager will manage a high volume of smaller customers

Job Summary

  • The Signature Customer Success Account Manager will manage a high volume of smaller customers.
  • This role focuses on driving customer satisfaction and retention at scale.
  • You will drive customer loyalty and growth by identifying patterns and enabling customers to maximize their success.

Matching Summary

The Signature Customer Success Account Manager will manage a high volume of smaller customers.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • Data-driven mindset
  • Strong organizational skills

Nice-to-have

  • Excellent written communication skills
  • Ability to manage multiple engagements
  • Experience with upselling strategies

Key Requirements

  • 0–4 years in customer success
  • SMB account management experience
  • Must be a U.S. Citizen or National

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter