The job holder will primarily be responsible to manage customer debt through effective and efficient collections tactics in order to minimise the loss to Absa
Job Summary
The job holder will primarily be responsible to manage customer debt through effective and efficient collections tactics in order to minimise the loss to Absa.
This will involve negotiating repayment from customers with the objective of rehabilitating customer accounts before they deteriorate further into delinquency.
Ensure customer satisfaction is achieved and the retention of the right profile client is maintained by behaving in a professional manner in all instances.
Matching Summary
The job holder will primarily be responsible to manage customer debt through effective and efficient collections tactics in order to minimise the loss to Absa.
Skills & Requirements
Must-have
manage customer debt
negotiating repayment
collections tactics
minimise loss
customer service
risk management
Nice-to-have
African growth journey
reset our future
shape our destiny
professional manner
Key Requirements
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies