Teamleiter M/w/d Im Kundenservice Für Aufzüge

KONE Romania

Augsburg, , Germany
Base: tariff agreement ig metall; bonus/equity: ho...
Hybrid
Technical maintenance and service management
Team leadership of service technicians
Customer service and communication in german
KONE Romania is seeking a Team Leader for Customer Service in Augsburg, Germany, focusing on elevator maintenance and service management. The ideal candidate will possess relevant technical qualifications, leadership experience, and a strong customer service orientation

Job Summary

  • You will independently organize and manage your service area as a team leader in elevator customer service in the Munich region.
  • KONE offers a permanent position with flexible working hours, tariff-based pay including holiday and Christmas bonuses, and 30 days of vacation.
  • Employees receive modern work equipment including smartphone, tablet, and company car for private use, as well as access to extensive training and a supportive, collegial environment.

Matching Summary

Match Score: 85

KONE Romania is seeking a Team Leader for Customer Service in Augsburg, Germany, focusing on elevator maintenance and service management. The ideal candidate will possess relevant technical qualifications, leadership experience, and a strong customer service orientation.

Salary

Base: tariff agreement IG Metall; Bonus/Equity: holiday and Christmas bonuses; Benefits: 30 days vacation, free drinks and fruit, company car for private use

Skills & Requirements

Must-have

  • technical maintenance and service management
  • team leadership of service technicians
  • customer service and communication in German
  • capacity and deployment planning
  • work safety compliance
  • digital technology affinity
  • travel readiness in Munich area

Nice-to-have

  • collaborative and open work culture
  • support for professional development
  • sustainability and CO2-free commitment
  • flexible working hours
  • use of modern work equipment
  • employee engagement focus

Key Requirements

  • completed training in electronics or metalworking
  • master craftsman qualification or equivalent
  • relevant professional and leadership experience
  • German language proficiency
  • class B driving license

Work Rights

Not specified

Tailored Resume

Cover Letter