The role serves as the primary face of the institution, requiring impeccable image and empathetic communication to guide clients toward digital channels
Job Summary
The role serves as the primary face of the institution, requiring impeccable image and empathetic communication to guide clients toward digital channels.
Responsibilities include managing customer flow, profiling clients, and actively promoting the use of alternatives like SuperMóvil and Santander Web to reduce branch wait times.
Employees must ensure customers have necessary credentials, assist with digital account openings, and maintain strict confidentiality regarding client data.
Matching Summary
The role serves as the primary face of the institution, requiring impeccable image and empathetic communication to guide clients toward digital channels.