Customer Services Coordinator - Dammam

Caterpillar Inc.

Dammam, Saudi Arabia
Base: sar 8,800 - sar 10,800; bonus: 9% target; be...
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5 years hands-on experience in operations or sales support
Strong knowledge of logistics processes and documentation
Experience with erp systems and workorder processing
** Caterpillar Inc. is seeking a Customer Services Coordinator in Dammam, Saudi Arabia, responsible for managing customer service orders and providing operational support. The role requires a minimum of five years of relevant experience, particularly in the oil and gas sector, along with strong logistical and analytical skills. **

Job Summary

  • The role ensures the end-to-end fulfilment of customer service orders from quotation to delivery within the oil and gas sector.
  • Employees will coordinate inbound and outbound shipments, manage rental assets, and collaborate with internal teams including sales and logistics.
  • The position offers a competitive salary package including housing and transportation allowances, medical insurance, and 30 calendar days of annual leave.

Matching Summary

Match Score: 75

** Caterpillar Inc. is seeking a Customer Services Coordinator in Dammam, Saudi Arabia, responsible for managing customer service orders and providing operational support. The role requires a minimum of five years of relevant experience, particularly in the oil and gas sector, along with strong logistical and analytical skills. **

Salary

Base: SAR 8,800 - SAR 10,800; Bonus: 9% target; Benefits: Housing/Transportation allowance, Medical insurance, Group Life insurance, 30 days leave, end of service award

Skills & Requirements

Must-have

  • 5 years hands-on experience in operations or sales support
  • Strong knowledge of logistics processes and documentation
  • Experience with ERP systems and workorder processing

Nice-to-have

  • Oilfield industry experience
  • Knowledge of GCC customs regulations
  • Strong safety awareness and attention to detail

Key Requirements

  • College or university degree
  • Minimum 5 years of relevant experience
  • Good knowledge of international trade documentation

Work Rights

Not specified

Tailored Resume

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