Helpdesk Team Manager

Johnson Controls OpenBlue

Birmingham, England, United Kingdom
Base: competitive salary; bonus/equity: bonus plan...
Onsite
Team management experience
Handling escalations
Strong stakeholder relationships
This role offers the chance to lead a team providing electronic security support to Members of Parliament

Job Summary

  • This role offers the chance to lead a team providing electronic security support to Members of Parliament.
  • You will manage day-to-day performance and ensure high-quality service delivery.
  • The position includes competitive salary, generous leave, and extensive career development opportunities.

Matching Summary

This role offers the chance to lead a team providing electronic security support to Members of Parliament.

Salary

Base: Competitive Salary; Bonus/Equity: Bonus Plan; Benefits: 25 days annual leave plus Bank Holidays

Skills & Requirements

Must-have

  • Team management experience
  • Handling escalations
  • Strong stakeholder relationships

Nice-to-have

  • Experience in a regulated environment
  • Project/Programme Management experience
  • Knowledge of CBS, SAI, JDE

Key Requirements

  • Ability to obtain NPPV3 & SC
  • Completion of CTC vetting
  • A Level or equivalent; degree advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter