Customer Service Associate V

Texas A&M University

College Station, Texas, USA
Base: $19.27 hourly; bonus/equity: not specified; ...
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Customer service orientation
Conflict resolution abilities
Account reconciliation
** Texas A&M University is seeking a Customer Service Associate V to provide advanced administrative support within its Transportation Services department. The role involves assisting students, faculty, and visitors with parking services, ensuring accurate record-keeping, and maintaining customer satisfaction while embodying the university's core values. **

Job Summary

  • The Customer Services Associate V provides highly advanced administrative support, including public assistance, deposit accuracy, and coordinating parking assignments.
  • Responsibilities include greeting and assisting customers, investigating and resolving transaction errors, issuing parking permits, and maintaining accurate records.
  • Texas A&M University offers benefits such as health, dental, vision insurance, paid holidays, sick leave, vacation, and retirement plan enrollment.

Matching Summary

Match Score: 75

** Texas A&M University is seeking a Customer Service Associate V to provide advanced administrative support within its Transportation Services department. The role involves assisting students, faculty, and visitors with parking services, ensuring accurate record-keeping, and maintaining customer satisfaction while embodying the university's core values. **

Salary

Base: $19.27 hourly; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life and long-term disability insurance, paid holidays, sick leave, vacation, retirement plan

Skills & Requirements

Must-have

  • Customer service orientation
  • Conflict resolution abilities
  • Account reconciliation
  • Record keeping and reporting accuracy
  • Spreadsheet and word processing software
  • Written and oral communication

Nice-to-have

  • Adaptable in fast-paced environment
  • Cooperative teamwork
  • Process improvement suggestions
  • Mentoring new co-workers

Key Requirements

  • High School or GED
  • 5 years of experience in business administration, clerical work, or coordination work
  • State of Texas class "C" vehicle driver license or ability to obtain within 30 days

Work Rights

Not specified

Tailored Resume

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