Base: $60,000 - $75,000 usd; bonus/equity: not spe...
On-site
Vip customer portfolio ownership
Personalized luxury hospitality delivery
Fanatics one loyalty program knowledge
The role involves owning a moderate portfolio of VIP customers while delivering personalized, luxury hospitality experiences across all interactions
Job Summary
The role involves owning a moderate portfolio of VIP customers while delivering personalized, luxury hospitality experiences across all interactions.
Candidates will drive engagement with the Fanatics ONE loyalty program by identifying key variables such as preferred bet types and competitor activity.
The position requires collaboration across departments including Trading, Marketing, Events, and Responsible Gaming to ensure a seamless customer experience.
Matching Summary
The role involves owning a moderate portfolio of VIP customers while delivering personalized, luxury hospitality experiences across all interactions.
Salary
Base: $60,000 - $75,000 USD; Bonus/Equity: Not specified; Benefits: Full-time employment benefits available (visit benefitsatfanatics.com)
Skills & Requirements
Must-have
VIP customer portfolio ownership
Personalized luxury hospitality delivery
Fanatics ONE loyalty program knowledge
Customer data research and qualification
Real-time customer insight documentation
Objection handling and product education
Responsible gaming policy adherence
Nice-to-have
High emotional intelligence and charisma
Deep interest in sports and culture
Entrepreneurial mindset in fast-paced environments
Salesforce or Tableau familiarity
Experience with online gaming industry
Willingness to travel up to 25%
Key Requirements
0-2 years experience in hospitality, sales, or relationship management
Legal residence in a state where online sports betting is legalized
Ability to work flexible hours including evenings and weekends
Strong communication skills with polish and professionalism under pressure
Work Rights
Legal residence in a state where online sports betting is legalized or willingness to relocate