Supervise and oversee daily operations of the Unaccompanied Housing (UH) front desk to ensure resident personnel are consistently accommodated in a professional and timely manner
Job Summary
Supervise and oversee daily operations of the Unaccompanied Housing (UH) front desk to ensure resident personnel are consistently accommodated in a professional and timely manner.
Manage and supervise UH Front Desk Clerks, providing direction, training, and mentoring to ensure a high level of service.
Prepare and submit reports detailing front desk operations, performance metrics, and resident feedback to management or government representatives as required.
Matching Summary
Supervise and oversee daily operations of the Unaccompanied Housing (UH) front desk to ensure resident personnel are consistently accommodated in a professional and timely manner.
Skills & Requirements
Must-have
Supervise front desk operations
Manage resident inquiries
Oversee check-in/check-out
Maintain housing records
Schedule front desk staff
Nice-to-have
Customer satisfaction focus
Process improvement implementation
Team leadership and mentoring
Key Requirements
2-4 years customer service/front desk/housing management experience