Manager, Success Guide Marketing Cloud

Salesforce

San Francisco, California, United States
Not specified; not specified; comprehensive benefi...
3 years of people management experience
Strong analytical skills for business metrics
Knowledge of the salesforce ecosystem
The role involves hiring, building, and developing a team of Success Guides focused on delivering 1:1 educational engagements to customers

Job Summary

  • The role involves hiring, building, and developing a team of Success Guides focused on delivering 1:1 educational engagements to customers.
  • Responsibilities include managing team capacity, driving productivity targets, and ensuring consistent application of best practices to secure high CSAT scores.
  • Salesforce offers comprehensive benefits including well-being reimbursement, generous parental leave, and exposure to executive thought leaders through regular coaching.

Matching Summary

The role involves hiring, building, and developing a team of Success Guides focused on delivering 1:1 educational engagements to customers.

Salary

Not specified; Not specified; Comprehensive benefits package including well-being reimbursement and parental leave

Skills & Requirements

Must-have

  • 3 years of people management experience
  • Strong analytical skills for business metrics
  • Knowledge of the Salesforce ecosystem

Nice-to-have

  • Experience with AI and Agentforce tools
  • Empathy and inclusive leadership style
  • Ability to drive high-quality deliveries

Key Requirements

  • 3 years of people management experience
  • Strong verbal and written communication skills
  • Experience evaluating alignment to core proficiencies

Work Rights

Not specified

Tailored Resume

Cover Letter