Adoption & Retention Programs Lead

korkalo.info

Pleasanton, CA, USA
Base: $169,800 - $254,600; bonus/equity: not speci...
Fully remote
Customer success experience
Program management skills
Data-driven decision making
The Adoption & Retention Programs Lead at Korkalo.info is responsible for designing and implementing global programs aimed at enhancing customer adoption and retention in a collaborative, remote work environment. The role requires extensive experience in Customer Success, program management, and a strong analytical skill set to drive measurable improvements in customer engagement

Job Summary

  • The Adoption & Retention Programs Lead will establish a new function in the Customer Success Center of Excellence.
  • This role designs and orchestrates a portfolio of scaled programs to protect and grow Workday’s customer base.
  • Workday offers a flexible work environment that combines in-person and remote work opportunities.

Matching Summary

Match Score: 85

The Adoption & Retention Programs Lead at Korkalo.info is responsible for designing and implementing global programs aimed at enhancing customer adoption and retention in a collaborative, remote work environment. The role requires extensive experience in Customer Success, program management, and a strong analytical skill set to drive measurable improvements in customer engagement.

Salary

Base: $169,800 - $254,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Success experience
  • Program Management skills
  • Data-driven decision making

Nice-to-have

  • Strong analytical skills
  • Excellent communication skills
  • Ability to influence stakeholders

Key Requirements

  • 8+ years of experience
  • Proven track record in SaaS
  • Experience in global environments

Work Rights

Not specified

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